Konica Minolta, Kyocera Document Solutions, Ricoh, and Seiko Epson outline their visions.
To ring in 2022, top executives from four MFP OEMs revealed their New Year’s resolutions focused on the Japanese market. The days of concentrating solely on MFPs and printers are gone. OEM’s are focused on providing solutions and digital services related to a customer’s entire business process while also addressing environmental issues.
Shoei Yamana, president & CEO, Konica Minolta
Under the medium-term management plan, DX2022, we are proceeding with two shifts toward 2025. The first is the shift to a digital workplace business that leverages the global customer base of our office business. We will provide solutions that lead to optimal business reforms and improved customer service by leveraging our strengths in digital technology for customers in all types of business, including printing, healthcare, education, and manufacturing.
The second is business growth in measurement, inspection, and diagnosis. Using imaging technology that “visualizes invisible things,” which we have been refining since our founding, we will provide added value closely related to the industrial value chain. Two examples are high-quality and lean manufacturing using measured and inspected data and interpreting the disease mechanism using diagnostic data. By 2025 we will transform to a true social problem-solving company, accelerating innovation creation by expanding the circle of co-creation with customers and partners.
President Hironori Ando, president, Kyocera Document Solutions
As work styles have changed and working from home has become commonplace, we will provide an environment where office work can be done more efficiently anytime, anywhere. We will provide ECM that centrally creates, manages, approves, registers, and stores all information media in the cloud, in addition to paper documents. We will also focus on information and communication technology that builds hardware and software that execute information processing in a company as a system. We will focus on the BPO business that takes charge of all these tasks and help customers improve their work efficiency in the “new normal” era. Keeping in mind that protecting the global environment is an important corporate responsibility, we will further evolve the environmentally friendly technology cultivated with long-life equipment to provide a system with less environmental impact. In the inkjet business, we will combine MFP technology, which has high environmental compatibility based on the Ecosys concept, with inkjet head technology. In addition, technologies based on water-based pigment inks will be applied to industrial printing for more than just documents. We will contribute to society by focusing on environmentally friendly printing systems.
Yoshinori Yamashita, president, Ricoh
Ricoh has positioned the medium-term management plan from FY2021 to FY2025 as a “Ricoh Leap,” and we are working vigorously toward achieving growth. In April 2021, we switched to a company system and renewed our organizational structure to five business units and group headquarters for each unit. We have been delegating authority to each business unit and have aimed to strengthen business competitiveness and improve capital profitability by being close to each customer with speedy business execution. With the vision of “Pleasure in Work,” toward 2036, Ricoh’s 100th anniversary, we are trying to transform “work” by having employees practice new ways of working on their own. We believe that each employee feels the joy of work by taking on the challenge of change autonomously, and that it spreads to the team in a linked manner, leading to improved performance as an organization. We also want to give our customers a unique relationship based on trust.
Yasunori Ogawa, president, Seiko Epson
All our business activities are progressing toward “realizing a sustainable and affluent society.” We are trying to change from the conventional method of making high-performance products to the concept of solving social issues with our technology. In all businesses, it is important to address social issues and focus on trying to solve them. In addition, our Epson 25 Renewed initiative focuses on the environment, DX (Digital Transformation), and co-creation. Above all, we will focus on the environment. Our Environmental Vision 2050, declares that we will achieve carbon minus and zero underground resource consumption by 2050. The road to achieving that is steep. It is an ambitious goal, and a big effort is required. How to tackle this global environmental problem in all business activities will be a big issue in the future.
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